Privacy Policy

Northern Veterinary Clinic ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact our clinic, or use our veterinary services.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us or requesting veterinary services.

Personal Information

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Pet Information (Species, Breed, Age, Medical History)
• Appointment Requests
• Billing Information
• Any Information You Voluntarily Submit

Automatically Collected Information

When visiting our website, we may automatically collect:

• IP Address
• Browser Type
• Operating System
• Device Information
• Pages Visited
• Time and Date of Visit
• Website Usage Statistics

How We Use Your Information

Your information may be used to:

• Schedule Appointments
• Provide Veterinary Care
• Maintain Patient Records
• Respond to Inquiries
• Process Payments
• Send Appointment Reminders
• Improve Our Services
• Maintain Website Security
• Comply with Legal Obligations

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember visitor preferences.

You may disable cookies through your browser settings. However, some website features may not function correctly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with:

• Trusted Service Providers
• Payment Processors
• Diagnostic Laboratories
• Legal Authorities When Required by Law
• Professional Advisors and Insurers

Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet is completely secure.

Data Retention

We retain your information only for as long as necessary to provide veterinary services, comply with legal obligations, maintain medical records, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access Your Personal Information
• Correct Inaccurate Information
• Request Deletion of Your Information
• Withdraw Consent Where Applicable
• Object to Certain Processing Activities

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review the privacy policies of any external websites they visit.

Children's Privacy

Our services are intended for pet owners and livestock owners. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

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